pruman91
- interviewing new NL's daily....I really really am
With my 100 plus agents I managed , I never used constructive criticism...Agree, but as I taught my former student editors when critiquing their staffs, a major difference exists between constructive criticism and destructive criticism. One builds up; the other destroys.
I always used positive feedback
Even when tearing them apart for laziness or lying to clients I always portrayed it in a positive vein.
Worked sometimes, but they left the meeting not feeling criticized or shamed.
Jmho